HFT 3423
Hospitality Information Technology
Office Hours: By Appointment Email: gomezd@fiu.edu
Office: HM 363 Phone: 305-919-4554
Fax: 305-919-4555 Web: hospitality.fiu.edu/faculty/gomez.asp
Student Resources: http://myhospitality.fiu.edu
 
COURSE DESCRIPTION

This course introduces students to the basic concepts of computers hardware and software as applicable to the hospitality industry. Students acquire a working knowledge of Microsoft Office Applications, PMS and RMS systems. The course will cover theoretical and practical issues, as applied to businesses in general, and to the hospitality industry in particular.

COURSE OBJECTIVES

To provide advanced skills and knowledge necessary to assist the student to become an intelligent user of computer services in the hospitality industry.

LEARNING OUTCOMES

The course will use lectures and assigned lab material to provide three broad areas of knowledge related to Information Systems Management:

  1. Organizational usage of Information Systems in Hospitality and Tourism businesses.
  2. Technical mastery of current Decision Support Application Software such as the MS Office with specific reference to Hospitality and Tourism.
  3. Use of digital networks such as the World Wide Web in post-modern Hospitality and Tourism industries.
COURSE PRE-REQUISITES
N/A
TEXTBOOK
Exploring Microsoft Office 2007
Author: Robert T. Grauer
Publisher: Prentice Hall
Copyright: 2007
ISBN-10: 0131575643
ISBN-13: 9780131575646
Buy Online: Prentice Hall
 
COURSE PROCEDURES

The course will consist of lectures and assigned lab material.

SCHEDULE
The course schedule is subject to change.
Updated: 08/08/2008

Week Dates Topic Assignment
1 8/28 Introduction
Computers & You
Prepare PPT 2a, 2b & 3
2 9/4 Hardware & Software
Input/Output & Storage
Prepare PPT 4 & 5
3 9/11 Wired & Wireless Communication
Networks: Communicating &
Sharing Resources
Prepare PPT 6
4 9/18 Privacy, Crime and Security
Introduction to Web site Design
Build Web Site
5 9/25 Exam 1 Review
Lab - Website Design
Exam 1 – PPT's 1-6, Web Design
6 10/2 Exam 1
30 M/C Questions
6:25 - 9:05 pm
Prepare PPT 7
7 10/9 Application Software
Microsoft Word
Mail Merge Assignment
8 10/16 Microsoft Excel
Absolute and Relative
9 10/23 Microsoft Power Point
Databases - Microsoft Access
 
10 10/30 Exam 2 Review
Lab - Application Software
Exam 2 – Applications, Word, Excel, Power Point, DB's
11 11/6 Exam 2 (Lab)
30 M/C Questions
6:25 - 9:05 pm
 
12 11/13 Property Management Systems
Restaurant Management Systems
Springer-Miller
13 11/20 Strategic Hospitality Tech. Investment
GDS - Global Distribution Systems
Cruiseline Tech., Biometrics
 
14 11/27
Thanksgiving
Thanksgiving
15 12/4 Exam 3 Review
Lab - Hospitality Info. Systems
Exam 3 – POS, RMS, Cruiseline, Biometrics, Hospitality Investment & GDS
16 12/11 Exam 3
30 M/C Questions
6:25 - 9:05 pm
 
GRADING

Exam 1 20%
Exam 2 20%
Exam 3 25%
Assignments 20%
Class Participation 15%

There will be a series of assignments with due dates. All assignments are due prior to the start of lecture. Late assignments will receive no credit but will be accepted up to 1 week after the due date. If three or more assignments are not turned in, or you miss an examination without permission you will fail the course. Incomplete assignments will receive partial credit.

SUPPORT MATERIALS

USB Flash Memory drive with minimum of 128MB capacity, for saving in-class exercises and homework assignments.

POLICIES
The FIU Academic Pledge
As a student of this university:
   I will be honest in my academic endeavors.
   I will not represent someone else's work as my own.
   I will not cheat, nor will I aid an another's cheating.

Intellectual Honesty Statement
Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly to demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Handbook.

Misconduct includes: Cheating – The unauthorized use of books, notes, aids, electronic sources; or assistance from another person with respect to examinations, course assignments, field service reports, class recitations; or the unauthorized possession of examination papers or course materials, whether originally authorized or not. Plagiarism – The use and appropriation of another's work without any indication of the source and the representation of such work as the student's own. Any student who fails to give credit for ideas, expressions or materials taken from another source, including internet sources, is responsible for plagiarism.

Cellular phones and/or two-way pagers are prohibited during class.

Food/Beverage(s) are not allowed in class nor Computer Lab.