HFT 3764
Travel Information Technology
Office Hours: By Appointment Email: gomezd@fiu.edu
Office: HM 363 Phone: 305-919-4554
Fax: 305-919-4555 Web: hospitality.fiu.edu/faculty/gomez.asp
Student Resources: http://myhospitality.fiu.edu
 
COURSE DESCRIPTION

This course provides a foundation for understanding and mastery of travel industry specific technologies, examines new technologies used in the travel industry which encourage unsurpassed quality, service and efficiency in today’s national and global travel industry. The course will cover theoretical and practical issues, as applied to businesses in general, and to the travel & tourism industry in particular.

COURSE OBJECTIVES

To provide advanced skills and knowledge necessary to assist the student to become an intelligent user of technology resources in the travel & tourism industry.

LEARNING OUTCOMES

The course will use lectures and assigned research material to provide three broad areas of knowledge related to Travel Information Technology:

  1. Organizational usage of Information Systems in travel & tourism businesses for presentation.
  2. Technical mastery of current online support applications, as well as, practical issues specific to travel & tourism.
  3. Use of digital networks such as the World Wide Web in post-modern travel & tourism industries.
COURSE PRE-REQUISITES
N/A
TEXTBOOK
Navigate The Net
Author: Shelly M. Houser
Publisher: Prentice Hall
Copyright: 2002
ISBN-10: 0130946451
ISBN-13: 9780130946454
Buy Online: Amazon
 
COURSE PROCEDURES

The course will consist of lectures and assigned lab material.

SCHEDULE
The course schedule is subject to change.
Updated: 01/04/2008

Week Date Topic Assignment
1 7-January Introduction to Course | The Internet: History & Applications Chapters 1,2 & 3
2 14-January Internet Terminology | Security, Privacy, Legal & Social Issues Chapters 4
3 21-January NO SCHOOL on Monday 21st | Agents Chapters 5 & 6
4 28-January Communication Tools of the Net | Business Communication Merge | STUDY
5 4-Febuary First Exam Review | First Exam Chapters 7 & 8
6 11-Febuary Netiquette | Validating Information on the Net Chapters 9 & 10
7 18-Febuary Finding Information | Useful Websites for Travel Professionals Chapter 11
8 25-Febuary Organizing Resources | Website Design Website | STUDY
9 3-March Second Exam Review | Second Exam Chapters 12
10 10-March Global Distribution Systems Chapters 13 & 14
11 17-March SPRING BREAK  
12 24-March Online Travel Sites, Competition | Added Services Chapters 15 & 16
13 31-March Company Websites | E-Marketing Opportunities Chapter 17
14 7-April Travel Professional Evolution | Brochure Design Brochure
15 14-April Bang, Bang You're Dead | Third Exam Review STUDY
16 21-April Third Exam  


GRADING

First Exam - 25%
Second Exam - 25%
Third Exam - 25%
Assignments - 20%
Class Participation - 5%

There will be a series of assignments with due dates. All assignments are due prior to the start of lecture. Late assignments will receive no credit but will be accepted up to 1 week after the due date. If three or more assignments are not turned in, or you miss an examination without permission you will fail the course. Incomplete assignments will receive partial credit.

SUPPORT MATERIALS

USB Flash Memory drive with minimum of 64MB capacity, for saving in-class exercises and homework assignments.

POLICIES
The FIU Academic Pledge
As a student of this university:
   I will be honest in my academic endeavors.
   I will not represent someone else's work as my own.
   I will not cheat, nor will I aid an another's cheating.

Intellectual Honesty Statement
Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly to demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Handbook.

Misconduct includes: Cheating – The unauthorized use of books, notes, aids, electronic sources; or assistance from another person with respect to examinations, course assignments, field service reports, class recitations; or the unauthorized possession of examination papers or course materials, whether originally authorized or not. Plagiarism – The use and appropriation of another's work without any indication of the source and the representation of such work as the student's own. Any student who fails to give credit for ideas, expressions or materials taken from another source, including internet sources, is responsible for plagiarism.

Cellular phones and/or two-way pagers are prohibited during class.

Food/Beverage(s) are not allowed in class nor Computer Lab.