Distance Learning Handbook

This guide provides resources for graduate students enrolled in online programs at the Chaplin School of Hospitality & Tourism Management.
FIU currently employs a system allowing the same username and password to be used for multiple purposes. This system is called MyAccounts and is used to manage student account information as well as reset forgotten passwords. The Panther ID is the default username. The default password is your date of birth, in the format of DDMONYYY (i.e., 22May1980). MyAccounts controls the username and password for:
  • Blackboard
  • MyFIU
  • PantherMail
MyAccounts does not control access to FIU’s Library. For username or password issues on either of these systems, please contact technical support call 305.348.2284. Blackboard Blackboard is a Learning Management System. All distance learning courses are administered through Blackboard. The current version being used by Distance Learning students is Learn 9. Once you successfully log in, you can change your password by clicking on Personal Information. You will also be able to view your current Course List (the courses you are currently enrolled in). You can access your courses one week before each semester begins to familiarize yourself with the Blackboard environment and the syllabi for your courses. In doing so, students are better prepared to begin the course from day one of each semester. MyFIU MyFIU is FIU’s financial and scheduling computer system. In MyFIU, students can register for courses, access  personal information, financial information, transcripts, and course schedules. Within MyFIU, students can also pay any outstanding fees. Each semester, students will be automatically enrolled in courses based on cohort and will be able to view the course schedule in MyFIU. PantherMail All students enrolled at FIU who take at least one course in the current semester are assigned an FIU e-mail account. FIU e-mail accounts will be available 24 hours after registration. FIU’s e-mail system is called PantherMail and is powered by Google. All official University e-mail communications use PantherMail; therefore, it is extremely important that students check their FIU e-mail on regularly. The username and password is your MyAccounts username and password.
The FIU Library has an online section specifically for distance learning students. A 14-digit code will be e-mailed to you at the beginning of your cohort. This number is used to gain access to library resources while off campus. The Distance Learning Librarian is Sarah Hammill and she can be reached at 305.348.2284. MyFIU MyFIU is a student resource website. From MyFIU students can access many useful links, including: PantherSoft PantherMail FIU Bookstore Academic Calendar Free Software for Students Registrar’s Office
Blackboard Support Online Form Blackboard 305.919.4551 Video Support 305.919.4554 Cohort Support 305.919.4551 Advising 305.919.4523 FIU Library 305.919.5604 Panthersoft and PantherMail 305.348.2284
Currently the Chaplin School of Hospitality & Tourism Management offers two distance learning programs:
  • Executive Master of Science in Hospitality Management
  • Master of Science in Hospitality Management
Each cohort has a set schedule designed to maximize the learning environment and synergy between courses. Each course is administered over an eight-week period and every semester, students take four courses. Courses are not offered in every term. Student who wish to take a semester off will fall outside of the set schedule, thereby potentially prolonging their program. A student may take one semester off without penalty. If a student is not enrolled in additional semesters, the student should notify the University Graduate School of their intended restart date and request a leave of absence.
Since the program is designed as a cohort, all of your courses are predetermined and based on a set schedule. Contact the program director to receive permission numbers in order to enroll in courses. If you need to speak with an advisor, please contact the program director at 305.919.4551.
Most courses have textbook requirements. Students should purchase all reading material prior to the beginning of class to ensure they are received before classes begin. If you have a question about textbook purchases, please contact the professor directly.
To learn more about financial aid opportunities for graduate students, visit the Finance Your Education page on the University Graduate School website.
Since this is a fully online program, students will not be required to attend classes on campus; however, the University requires documentation of immunization. In most instances, a waiver will be submitted on the student’s behalf to have the immunization requirement waived.
Graduate students must complete 1,000 hours of hospitality related practical training work experience plus 300 hours for the Graduate Internship. A minimum of 800 hours must be completed while enrolled in the graduate program at FIU. Students with prior experience may request a waiver for all or part of this requirement.  To document work hours, download the Employment Verification Form. The form must be submitted to the advising office prior to enrolling in HFT 6946 Graduate Internship course.  Students with extensive industry management experience may request to waive up to 1,000 hours of work experience. Appropriate forms and documentation must be provided. To request a waiver, download the Internship/Work Hours Waiver form. Approval is subject to review.
  • Internet connection with a minimum of 786kb download speed
  • Flash (except for iPhone and iPad)
  • Java
  • Microsoft PowerPoint or Viewer
*Firefox is the preferred internet browser for Blackboard.