Bio
Dale Gomez is an Associate Teaching Professor, McKibbon ’75 Professorship in Technology, and Director of Information & Instructional Technology at Florida International University’s Chaplin School of Hospitality & Tourism Management. He also serves as the school’s Online Learning Administrator and Global Technology Liaison.
With more than 20 years of experience in Information Technology, Mr. Gomez provides leadership in the implementation of desktop computing, networking, enterprise systems, and instructional media services. He played a pioneering role in designing and launching the very first AI and Machine Learning course tailored for the hospitality industry, a 10-week online program that equips professionals with practical tools to personalize guest experiences, improve operational efficiency, and make data-informed strategic decisions.
As the holder of the McKibbon ’75 Professorship in Technology, Mr. Gomez advances research, teaching, and industry partnerships at the intersection of hospitality and innovation. His areas of expertise include hospitality information systems, enterprise resource management, AI and machine learning applications in service industries, data analytics for decision-making, and the integration of emerging technologies into guest and employee experiences.
Mr. Gomez serves on the Faculty Senate Technology Committee, is the chairperson of FIU’s Information Technology Administrators Committee, and is an active board member of the Hospitality Financial and Technology Professionals (HFTP) South Florida Chapter. In these roles, he contributes to shaping technology strategy in both higher education and hospitality practice. His leadership in the field has been recognized nationally: in 2014, he was named one of the Top 10 Heads of Higher Education by Tech Decisions and received the BEST Integrators Award for his work on the School’s Wine Spectator Restaurant Management Lab.
Mr. Gomez is a proud two-time graduate of FIU’s College of Business, earning his Master of Science in Management Information Systems in 2006 and his Bachelor of Business Administration in 2002.
Born in Trinidad and Tobago, he now resides in Cooper City, Florida.