Empower Tomorrow's Leaders: A 2-Day Intensive for Emerging

Welcome to the forefront of hospitality leadership! Our Emerging Hospitality Leadership Development Program is meticulously designed to empower supervisors in the dynamic world of hospitality. Through innovative and interactive learning techniques, we focus on three core pillars: Communication, Accountability, and Authentic Leadership.

Program Highlights

Strategic Communication Mastery

  • Learn effective communication strategies tailored for the hospitality industry.
  • Enhance interpersonal skills for seamless team collaboration.
  • Master the art of customer communication to elevate guest experiences.

Accountability in Action

  • Develop a culture of accountability within your team.
  • Implement performance metrics and measurement tools.
  • Foster a sense of responsibility and ownership among team members.

Authentic Leadership Unveiled

  • Discover and embrace your unique leadership style.
  • Build trust and credibility as an authentic leader.
  • Navigate challenges with resilience and integrity.

Program Structure

  • Duration: 2 days
  • Format: Blended learning with online modules and in-person workshops
  • Two years of experience in a hospitality supervisory role is recommended.
  • Candidates will receive a certificate of completion from Florida International University in Hospitality Leadership.


  • Dates: November 28–29, 2023
  • Location: Florida International University Kovens Conference Center
  • Investment in Leadership: $1,995

Empower, Lead, Succeed—Join the Future of Hospitality Leadership!

Sign up today!

For inquiries or to reserve your place in this transformative leadership journey, please contact Dana Baker.

3000 NE 151st Street
North Miami Beach, FL 33181