Professional Development | Corporate Training | Continuing Education | Certifications
Welcome to the Chaplin School of Hospitality & Tourism Management’s Professional Development Programs, designed to elevate your career and sharpen your competitive edge in the industry through additional education and training. Our diverse array of programs and workshops are meticulously crafted to enhance your professional knowledge, skills, and workplace effectiveness.
Whether you’re looking to refine your expertise, expand your skill set, or stay ahead of industry trends, we provide the tools and support you need to succeed. We offer the services of our educational industry experts to provide courses for career changers, lifelong learners, and everyone in-between.
Join us and take the next step in your professional journey today!
A trusted source
FIU Chaplin School of Hospitality & Tourism Management is a trusted source of industry experts, academics and thought leaders who are keeping up with industry and offering certifications in variety of different topics in hospitality and tourism education to corporate executives, managers, employees and life-long learners.
- Professional Development: As an individual in the hospitality industry, or someone looking to cross into the hospitality industry, online self-paced courses are available to deeper your knowledge of a particular subject.
- Corporate Training: White labeled training for a company seeking to provide experiences for their employees that will deeper their understanding of a topic while further developing their professional development. Studies indicate that training can increase retention rates.
- Continuing Education: Classes in this category are typically taken as an individual looking to learn something new, or experience exposure to a new aspect of the industry. As a life-long learner these courses will add new skills to your toolbox of knowledge.
- Certifications: A certificate of completion is awarded to an individual for completing the actual registered course. This is a non-credit bearing course, with no degree granted from the institution.
Programs available
We invite you to explore these programs in more detail.
Advanced Hospitality Technology: Integrating AI and Machine Learning
Hospitality Leadership Development Program
Courses are offered in a variety of formats
- Online self-paced experiences
- These courses range in 20-hour, 30-hour, or 40-hour formats that are available for a 10-week experience.
- In-person one-day seminars
- The in-person seminar can be hosted on campus at the beautiful Biscayne Bay branch location of FIU, the host of the Chaplin School of Hospitality and Tourism Management. For a more intimate setting, courses with up to X number of attendees can be hosted in our Hospitality Management facility or for larger sessions, of X number – can be delivered at the Koven’s Center. Alternatively, the course facilitator can travel to a location of your preference. One-day seminars will include seven hours of engaged instructional educational experiences.
- In-person multi-day workshops
- Similar to the one-day seminar, workshops can span 2-day, 3-day, or 5-day experiences, both on campus and at a remote location.
Meet the Educational Trainers
Suzanne Markham Bagnera, Ph.D.
Visiting Assistant Professor
305-919-4775
sbagnera@fiu.edu
HM371Lisa Cain Ph.D.
Associate Professor
305-919-4500
lcain@fiu.eduAlec Dalton, CCXP, CHT
Courtesy Instructor
adalton@fiu.eduClay B Dickinson, DBA
Assistant Teaching Professor, Real Estate Management
305-919-4500
cdickins@fiu.eduDale Gomez M.S.
Assistant Teaching Professor, The McKibbon ’75 Professorship in Hospitality [...]
305-919-4554
gomezd@fiu.edu
HM 364Mike Hampton Ed.D.
Professor
305-919-4018
mhampton@fiu.edu
HM 371Miranda Kitterlin-Lynch Ph.D.
Associate Professor, Coca-Cola Endowed Professor
305-919-4424
miranda.kitterlin@fiu.eduChristopher Muller Ph.D.
ProfessorDiann Newman Ed.D.
Vice Dean
305-919-4523
newmand@fiu.edu
HM 214Mohammad Qureshi M.S.
Faculty Administrator, Director of Facilities Administration
305-919-4563
qureshim@fiu.edu
HM 216Fabián Rodríguez-Suárez M.S.
Real Estate Program AdvisorSharifa Wilkinson, MEd.
Assistant Teaching Professor and Events Lead
305-919-4528
swilkins@fiu.eduJared Smith, MBA
Adjunct Professor
jsmith@people2strategy.com