The Chaplin School of Hospitality & Tourism Management at FIU, one of the best hospitality schools in Miami, offers an online Master of Science in Hospitality Management designed for professionals seeking a flexible, applied business degree. Within this program, the Cruise Line Operations Specialization—the first of its kind in the nation—focuses on the $23.8 billion cruise industry, equipping students with specialized expertise in cruise operations, guest experience design, and leadership within this dynamic sector.
Leveraging its strong industry connections, the Chaplin School provides students with real-world learning opportunities, preparing them to develop and enhance customer experiences in the evolving cruise industry. This degree addresses the growing demand for hospitality and tourism leaders in all areas of cruise line operations, from guest services to logistics and management. Take the next step in your career with a master’s degree from FIU's Chaplin School, a top 1% hospitality program located in Miami, the cruise capital of the world.
Quick Program Stats
39,300 Annual Job Openings in Hospitality (Source: Lightcast™ 2024)
A dedicated career development office
#4 Best U.S. Public Universities (2025 QS World University Rankings)
Course Requirements
Industry Experience
Chaplin School students learn in the classroom and in the field. By prioritizing experiential learning as a necessary part of our student’s coursework, our program uniquely prepares students to enter the hospitality and tourism industry. At the Chaplin School you will gain experience, make connections, and build your resume, all while earning credits towards your degree.
- A minimum of 500 hours of hospitality/tourism-related practical training work experience is required.
- In addition, the student is required to complete a minimum of 300 hours in HFT 4945 Advanced Internship.
The work experience and internship hours must be major related and approved by an advisor. Work experience documentation is required. Students with extensive industry management experience may apply for a waiver of the 1,000-hour work experience and Advanced Internship.
For more information, please visit our career services page or book an appointment with our dedicated career development counselor.
Careers in Cruise Line Operations
Explore various career opportunities in the field of Cruise Line Operations:
- Strategic Partnership Specialist
- Cruise Programs Administrator
- Performance Analyst
- Onboard Revenue and Communications Manager
- Corporate Sales Specialist
- Global Systems Software Engineer
- Director, Port Services
- Food & Beverage Sourcing Director
- Marine, Ports and Itinerary Planning Manager